Privacy Policy

Last updated: 13.8.2023

1. Introduction

Welcome to Creators Con ("us", "we", or "our"). At Creators Con, we are committed to safeguarding and preserving your privacy. This Privacy Policy aims to provide you with comprehensive information about our practices concerning the collection, use, disclosure, and protection of personal information.

2. Information We Collect

We may collect and process the following categories of personal information:

  • Identity Information: This includes your name, title, and other identifying information that you provide when registering for our classes or services.

  • Contact Information: We may collect your email address, phone number, and postal address when you register for our classes, subscribe to our newsletter, or communicate with us.

  • Technical Information: When you visit our website, we automatically collect technical data, including your IP address, browser type, device information, and browsing patterns. This helps us improve our website and provide a more personalized experience.

3. Use of Personal Information

We process your personal information for the following purposes:

  • Service Delivery: We use your information to manage and deliver our classes, process your registrations, and provide customer support.

  • Communication: We may use your contact information to send you updates, notifications, marketing materials, and information about our services, classes, and events.

  • Personalization: With your consent, we use technical information to personalize your experience, recommend relevant content, and improve our website's functionality.

  • Marketing: With your consent, we may send you promotional emails about our services, special offers, contests, and events that we believe may interest you.

  • Surveys and Feedback: We may request your participation in surveys, contests, or feedback requests to improve our services and tailor them to your preferences.

4. Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

  • Service Providers: We share information with trusted third-party service providers who help us deliver our services, manage our website, and conduct business operations.

  • Legal Obligations: We may disclose personal information when required by law or in response to valid legal requests.

  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the relevant parties.

5. Your Rights

You have the right to access, correct, update, or delete your personal information. You can also withdraw your consent for marketing communications at any time. To exercise these rights, please contact us at hello@creatorscon.com.au.

6. Data Security

We implement security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet is entirely secure.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies to collect technical information and enhance user experience. You can adjust your browser settings to refuse cookies or receive notifications when cookies are sent.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices and legal requirements. Any updates will be posted on our website.

9. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at hello@creatorscon.com.au.